There’s a lot of buzz around twitter and how its the next big thing in marketing… here’s a comprehensive and useful piece by Ann Handley
“AdAge calles twitter assinine.
Is it for everyone? No.
But twitter has real use for media companies
and social-media-savvy brands”
7 Ways Marketers Can Use Twitter >
And when you are done reading the above, check out this video via BarelyDigital

Stunning article. Twitter is a good tool which can be used by marketers and CRM professionals alike. It really helps in initiating conversations and building relationships with customers